Remora Profesional 25 Inverter heat pump (with Wi-Fi) - JS KOI
Remora Profesional 25 Inverter heat pump (with Wi-Fi) - JS KOI

Remora

Remora Professional 14 Inverter heat pump (with Wi-Fi)

£3,035.00
Shipping calculated at checkout.
1 in stock

Everything about the Remora Professional says quality, whether it’s the performance, the engineering or the controls – put it all together and you’ve got a heat pump that looks every bit as good as it performs.

Our unique partnership with the manufacturer of our Remora heat pumps allows us to deliver the performance and features our customers want, the result is a range of heat pumps that deliver exceptional COP and heating efficiency, the Remora Professional Inverter range introduces our first 14kW plug and play model and a new 35kW model at the top of the range.

Matching the Remora Professional’s performance, are the highest levels of British quality control and engineering, the powder coated steel case features a cut out fan grill adding to the already sleek and stylish design, the patented, flush fit touch control LCD screen is fully waterproof and requires no additional cover, the full colour display offers precise digital read outs and the heat pump is controllable via Wi-Fi using Smart Life App.

The build quality of the Remora Professional is backed by a four year parts and labour warranty and a ten year warranty of the compressor and heat exchanger (parts only after year four).

The Remora Professional features external control (subject to connection to a suitable Wi-Fi network), allowing remote access to the heat pump for changing parameters and diagnosing running issues, this removes the need for an engineer to attend site or for customers to self-diagnose issues, advanced parameters allow for all aspect of the heat pumps running to be tailored to your requirements.

The full stepless DC Inverter system allows the Remora Professional to be responsive and efficient, choose Boost mode to deliver fast heating, Silent mode for night time running, Eco for the most efficient running or simply leave in Smart mode for intelligent day to day heating or cooling of your pool or pond, all selectable at the touch of a button.

Our 8kW, 10kW and 14kW Remora Professional heat pumps come fitted with mains cable, RCD and plug as standard, making them suitable for outdoor sockets, the other models in the range will require electrical installation by a qualified electrician.

Key features

Four year parts and labour warranty and ten years on compressor and heat exchanger (parts only after year four).

Wi-Fi connectivity built-in – requires iOS/ Android ‘Smart Life’ App (requires Wi-Fi network with suitable signal strength).

Preset modes; Boost mode maintains high heat output for fastest heating, Silent mode for night time running, Eco mode for most efficient running and the intelligent Smart mode for maximum flexibility.

User-friendly high end touch screen controller, flush fitting colour LCD.

High quality matt finish powder coated galvanised steel casing with integral fan outlet and heat exchanger inlets.

8kW, 10kW and 14kW models come fitted with 2.8m mains cable and UK RCD plug.

Power usage log shows how much energy has been consumed in each running mode.

Advanced Parameters for full control of heat pump settings, running status and fault history.

Automatic software update via internet (no need for engineer to callout to update).

External Control allows remote access to diagnostics and parameters for resolving setup issues and potential fault finding.

Timer operation and secondary Silent mode timer, ideal for night time running.

Heats and cools, set temperature selectable from 5°C to 40°C.

Extended season model works down to -15°C, automatic hot gas defrosting.

1½ inch / 50mm female glue socket water connections.

High efficiency performance with advanced stepless DC inverter system that automatically controls the running speed of the compressor and the fan.

Low noise airstream design for very quiet operation, average sound level <30 dB(A) at 10 metres.

Stepless twin rotary inverter compressor and DC brushless fan motor.

EEV throttling technology adjusts the gas flow and increases COP by up to 20%.

Spiral Titanium heat exchanger is 40% more efficient than standard titanium heat exchanger.

R32 gas for environmentally friendly operation.

Winter cover included (excluding Professional 35).

Remora Professionals are ideally suited to Koi ponds

Wide range of set points from 5°C to 40°C (according to application).

1°C differential to restart.

13A RCD plug on 8kW, 10kW and 14kW models allows you to plug units directly into outside sockets without need for additional electrical connections.

Inverter model is suitable for all year round heating / cooling.

Remote input for external third party thermostatic management.

Technical Data

Heating Capacity A27/W27
 7.2 ~ 14.5 kW
Max. Input Power
 0.74 ~ 1.91 kW
Heating Capacity A15/W26
 4.33 ~ 10.45 kW
Max. Input Power
 0.93 ~ 2.01 kW
Max. Current
 11.5A
Minimum Fuse (C Type MCB)
 2.8m cable, RCD and UK plug fitted
COP A27/W27
 7.60 ~ 17.52
COP A15/W26
 5.20 ~ 8.53
Voltage
 230V
Compressor
 Mitsubishi
Refrigerant
 R32
Noise Level (10m)
 <29db
Fan Direction
 Horizontal
Nominal Flow
 5~7m³/h
Water Connections
 1½ inch
Dimensions (L x W x H)
 870mm x 380mm x 653mm
Weight
 52Kg
Wi-Fi Connectivity
 Built-in* (Requires Smartphone App)

Product information

Return Policy:

Dry Goods

We have a 14-day return policy on dry goods, which means you have 14 days after receiving your item to request a return. Items sent back to us without first requesting a return will not be accepted. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If returned via online order please provide us with the order number.

To start a return, you must contact us via telephone or email via sales@js-koi.co.uk. The customer is responsible for any shipping charges incurred during the returns process. Please note that returns will need to be sent to the following address: 7 Fleam Road, Nottingham, NG11 8PJ.

Returns progress can be viewed via the Orders section of My Account.

Exceptions / non-returnable items:

Live Fish

After leaving our premises, JS KOI Limited accept no responsibility for Koi purchased and cannot be returned due to our strict bio security measures.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, providing as much information as possible using photographic and/or video evidence where applicable, so that we can evaluate the issue as quickly as possible and make it right.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@js-koi.co.uk.

Unfortunately, we cannot accept returns on sale items or gift cards.

Shipping Policy:

Deliveries for both Koi and Dry Goods are currently available for UK Mainland only.
Collection of Koi can be made via appointment.

Koi Deliveries:

Koi will be shipped using APC overnight shipping service. Express delivery costs a minimum of £29.95 per box, subject to size and Koi quantity. The delivery service provided is a pre afternoon 'Next Working Day' delivery on koi only.

Once an order is placed, JS KOI will notify you of available delivery dates. Our dispatch days are Tuesday-Thursday and delivery days Wednesday-Friday. Confirmation may be required due to signature upon delivery. If an order is placed on Wednesday, this will be added to the deliveries for the next day or following week if requested. If you have opted for delivery, we will contact you via email to confirm delivery availability prior to shipping your order. Koi will only be actioned for delivery if confirmation is provided to us by phone or email that a recipient will be at the specified delivery address on the agreed date of delivery to sign for the Koi in person. Please ensure that you provide a valid email address and contact number for deliveries.

All Koi purchased with us between 15/11/2024 and 28/02/2025 can be wintered within our facilities at no extra cost until 31/03/2025. After this date, there is a holding fee of £15 per week on Koi purchased between the specified dates. Customers will be contacted in due course to arrange collection or delivery.

Please check with your local APC courier to ensure Live Fish can be delivered to the specified address prior to purchase.

Unfortunately, due to strict regulations on next-day deliveries for livestock, we only deliver to mainland UK. However, we are unable to ship to certain remote areas where overnight couriers cannot guarantee next-day delivery. As a result, we cannot deliver to the following postcodes:
Unfortunately, due to strict regulations on next-day deliveries for livestock, we only deliver to mainland UK. However, we are unable to ship to certain remote areas where overnight couriers cannot guarantee next-day delivery. As a result, we cannot deliver to the following postcodes:

Restricted Postcodes:
AB30-45, TD1-6, TD10+, AB51-56, ZE (All), DD8-10, IV2, IV4+, DG1-16, KA26-28, EH43-45, KW (All, )FK8, FK17-21, KY9-10GY, PA20+, HS (All), IM (All), PH3+

We apologize for any inconvenience this may cause. If you have any questions or need further assistance, please let us know.

F.A.Q.

What payment methods can I use?

We offer several different payment methods including major providers like Mastercard, Visa, PayPal, Shop Pay, American Express, Klarna, Apple Pay and Google Pay.

Please note that your billing address must match the address on your credit card statement.
What shipping methods does JS KOI offer?

JS KOI delivers exclusively to the UK Mainland. Koi are shipped via overnight service, while dry goods arrive within 1-3 business days using express delivery.
Can I make changes to my order after it’s been placed?

We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. These changes include removing or adding products and/or changing the delivery address. If a mistake has been made with your order information, it’s quickest to create a new order with the correct information and then let our Customer Service.
How To Return My Items?

Please refer to our Refund and Return Policy.